AI exposure in office and administrative support occupations

The median office and administrative support occupation has 55.4% of its weighted task load in work current AI systems can already produce, which is 31.1 points above the median across every occupation in the index. Weighted by how many people actually do these jobs, the figure is 56.0%, across 17,388,780 US workers. 46 of these occupations fall in the exposed band, 0 in assisted and 5 in untouched.

What holds the line across this family is context, at 1.41 out of 3, the highest of the five friction dimensions here. In plain terms the obstacle is knowing things a model cannot hold. The work runs on private, tacit or real-time organisational knowledge. This is the friction most likely to erode, because context is a plumbing problem rather than a law.

The spread inside the family is wider than the gap between families, which is the usual pattern and the reason this index does not publish a single number per group. Desktop Publishers sits at 72.9%. Postal Service Mail Sorters, Processors, and Processing Machine Operators sits at 20.9%. Both are office and administrative support occupations, and 52.0 points separate them.