AI exposure: Order Clerks

56.9% of this occupation's weighted task load is exposed, which puts Order Clerks at the 93th percentile of 923 occupations. The capability is largely there. Its average task scores 3.2 out of 4 on what a current system can produce, and the frictions that hold other jobs in place are comparatively weak here.

No single friction dominates this occupation. The strongest is context at 1.55 out of 3 and the weakest is presence at 0.53, which is a narrow spread. Where nothing structural stands in the way, exposure tracks capability almost directly, and capability is the thing that changes every quarter.

The most exposed thing this job does is Inform customers by mail or telephone of order information, at 93.3%. The least is Verify customer and order information for correctness, checking it against previously obtained..., at 15.0%. A gap of 78.3% between two parts of the same job is the reason this index publishes at task level. An occupation-wide number would have hidden both.

Within office and administrative support occupations, this one is more exposed than most. The median across the 51 roles in the group is 54.6%, and only 23 of them score higher than this. Occupational families are not uniform, and the spread inside them is often wider than the gap between them.

What would move this score. Of 19 tasks, 17 are currently banded exposed, 0 assisted and 2 untouched. For that distribution to shift materially would take systems being given deeper access to the organisation's own records and history, which is already happening. The score is re-computed every quarter against a fresh capability reference, and the change is published rather than quietly applied.