AI exposure: New Accounts Clerks
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
Reading this score
computed47.5% of this occupation's weighted task load is exposed, which puts New Accounts Clerks at the 86th percentile of 923 occupations. The capability is largely there. Its average task scores 2.7 out of 4 on what a current system can produce, and the frictions that hold other jobs in place are comparatively weak here.
No single friction dominates this occupation. The strongest is context at 1.26 out of 3 and the weakest is accountability at 0.82, which is a narrow spread. Where nothing structural stands in the way, exposure tracks capability almost directly, and capability is the thing that changes every quarter.
The most exposed thing this job does is Schedule repairs for locks on safe-deposit boxes, at 93.3%. The least is Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults, at 0.0%. A gap of 93.3% between two parts of the same job is the reason this index publishes at task level. An occupation-wide number would have hidden both.
Within office and administrative support occupations, this one is less exposed than the median of 55.9% across the group's 51 roles, with 35 scoring higher. Being in an exposed family does not make a particular job exposed, and the reverse holds too.
What would move this score. Of 15 tasks, 12 are currently banded exposed, 1 assisted and 2 untouched. For that distribution to shift materially would take capability alone, since there is little structural friction here to slow adoption once a system can do the work. The score is re-computed every quarter against a fresh capability reference, and the change is published rather than quietly applied.
Task by task
15 tasks, O*NET 31.0| Task | Exposed | Assisted | Untouched | Importance | Band |
|---|---|---|---|---|---|
| Schedule repairs for locks on safe-deposit boxes. | 93.3% | 6.7% | 0.0% | 3.20 | exposed |
| Refer customers to appropriate bank personnel to meet their financial needs. | 86.7% | 13.3% | 0.0% | 4.31 | exposed |
| Compile information about new accounts, enter account information into computers, and file related forms or other documents. | 82.2% | 17.8% | 0.0% | 4.57 | exposed |
| Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities. | 80.0% | 20.0% | 0.0% | 4.47 | exposed |
| Investigate and correct errors upon customers' request, according to customer and bank records. | 50.0% | 25.0% | 25.0% | 4.10 | exposed |
| Obtain credit records from reporting agencies. | 50.0% | 25.0% | 25.0% | 4.38 | exposed |
| Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit. | 45.0% | 30.0% | 25.0% | 4.50 | exposed |
| Execute wire transfers of funds. | 40.0% | 35.0% | 25.0% | 4.08 | exposed |
| Process loan applications. | 40.0% | 35.0% | 25.0% | 4.58 | exposed |
| Perform foreign currency transactions and sell traveler's checks. | 35.4% | 27.1% | 37.5% | 2.80 | exposed |
| Perform teller duties as required. | 29.2% | 33.3% | 37.5% | 4.61 | assisted |
| Collect and record customer deposits and fees and issue receipts, using computers. | 26.7% | 23.3% | 50.0% | 4.55 | exposed |
| Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes. | 26.7% | 23.3% | 50.0% | 4.34 | exposed |
| Duplicate records for distribution to branch offices. | 20.0% | 5.0% | 75.0% | 2.69 | untouched |
| Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults. | 0.0% | 0.0% | 100.0% | 4.06 | untouched |
Task text and importance ratings sourced from O*NET 31.0. Shares computed. The occupation score is the importance-weighted mean.
Where the score comes from
judgedEvery task is scored through the standardised work activities it maps to. These are this occupation’s averages on the six rubric dimensions. Capability is what AI can do; the other five are what stands in the way.
| Dimension | Mean | Scale |
|---|---|---|
| Capability | 2.73 | 0-4 |
| Embodiment | 0.92 | 0-3 |
| Presence | 1.00 | 0-3 |
| Accountability | 0.82 | 0-3 |
| Context | 1.26 | 0-3 |
| Verification cost | 1.01 | 0-3 |
What this means in practice
Where most of a role's weighted task load is exposed, the work that survives is usually the part of the job nobody wrote into the job description: deciding what should be produced rather than producing it, and being answerable for the result. The tasks lowest on this page are a better guide to where to spend your time than any general advice about the future of work.
Occupations either side of this one
The four closest scores in the same occupational family, then the four closest anywhere in the index.
Read this carefully. Exposure is not displacement. A high score means current AI systems can produce this work, not that anyone will stop paying a person to do it. Adoption depends on economics, regulation and inertia that this index deliberately does not model. How the score is built.