AI exposure in healthcare support occupations
19 occupations, 347 tasks, scored against the capability frontier of 2026-09-15. This family ranks 20 of 22 by median exposed share.
Reading this family
computedThe median healthcare support occupation has 11.9% of its weighted task load in work current AI systems can already produce, which is 12.4 points below the median across every occupation in the index. Weighted by how many people actually do these jobs, the figure is 14.2%, across 3,595,860 US workers. 1 of these occupations fall in the exposed band, 1 in assisted and 17 in untouched.
What holds the line across this family is embodiment, at 2.10 out of 3, the highest of the five friction dimensions here. In plain terms the obstacle is a body in a place. The work happens to physical objects in physical rooms. No amount of model capability reaches it, because the bottleneck is hands rather than reasoning.
The spread inside the family is wider than the gap between families, which is the usual pattern and the reason this index does not publish a single number per group. Medical Transcriptionists sits at 39.8%. Endoscopy Technicians sits at 3.0%. Both are healthcare support occupations, and 36.8 points separate them.
Where the family score comes from
judgedMeans across all 347 tasks in this family. Capability is what AI can do; the other five are what stands in the way.
| Dimension | Mean | Scale |
|---|---|---|
| Capability | 1.09 | 0-4 |
| Embodiment | 2.10 | 0-3 |
| Presence | 1.81 | 0-3 |
| Accountability | 1.87 | 0-3 |
| Context | 1.48 | 0-3 |
| Verification cost | 1.98 | 0-3 |
Every healthcare support occupation
See them on the chart| Occupation | Exposed | Assisted | Untouched | Median pay | Tasks | Band |
|---|---|---|---|---|---|---|
| Medical Transcriptionists | 39.8% | 38.0% | 22.1% | $40,410 | 15 | exposed |
| Pharmacy Aides | 28.9% | 18.9% | 52.2% | $37,680 | 17 | untouched |
| Speech-Language Pathology Assistants | 25.0% | 29.9% | 45.1% | $48,430 | 11 | assisted |
| Medical Assistants | 20.3% | 16.4% | 63.2% | $45,690 | 20 | untouched |
| Personal Care Aides | 18.3% | 13.4% | 68.3% | n/a | 11 | untouched |
| Dental Assistants | 13.9% | 12.4% | 73.7% | $48,070 | 16 | untouched |
| Occupational Therapy Aides | 12.3% | 19.1% | 68.6% | $39,160 | 15 | untouched |
| Phlebotomists | 12.2% | 15.2% | 72.5% | $45,230 | 23 | untouched |
| Occupational Therapy Assistants | 12.2% | 20.7% | 67.1% | $72,300 | 22 | untouched |
| Nursing Assistants | 11.9% | 11.3% | 76.8% | $42,260 | 33 | untouched |
| Massage Therapists | 10.9% | 14.9% | 74.2% | $58,450 | 14 | untouched |
| Psychiatric Aides | 10.9% | 14.6% | 74.5% | $44,910 | 17 | untouched |
| Physical Therapist Aides | 10.4% | 11.0% | 78.6% | $35,240 | 19 | untouched |
| Veterinary Assistants and Laboratory Animal Caretakers | 9.6% | 10.3% | 80.1% | $38,150 | 28 | untouched |
| Physical Therapist Assistants | 9.3% | 15.3% | 75.4% | $68,380 | 21 | untouched |
| Medical Equipment Preparers | 8.0% | 10.8% | 81.2% | $47,700 | 16 | untouched |
| Orderlies | 7.6% | 2.2% | 90.2% | $38,290 | 22 | untouched |
| Home Health Aides | 6.0% | 6.7% | 87.2% | n/a | 15 | untouched |
| Endoscopy Technicians | 3.0% | 5.4% | 91.7% | $48,430 | 12 | untouched |
Exposure is not displacement. These figures say what current systems can produce and what stands in the way. They do not say anyone will stop paying a person to do the work. How the score is built.