Work activity family

Collect data about consumer needs or opinions.

Mean exposed share across the 5 detailed activities in this family is 52.0%. computed

Activities in this family

judged

Detailed work activity	Capability (0-4)	Friction (0-15)	Exposed	Band
Conduct market research.	3	4	55.0%	exposed
Gather customer or product information to determine customer needs.	3	4	55.0%	exposed
Collect data about customer needs.	3	4	55.0%	exposed
Obtain personal or financial information about customers or applicants.	3	5	50.0%	exposed
Conduct opinion surveys or needs assessments.	3	6	45.0%	exposed

Occupation	Exposed	Percentile
Business Intelligence Analysts	72.0%	100th
Insurance Claims and Policy Processing Clerks	68.6%	99th
Document Management Specialists	67.2%	99th
Writers and Authors	65.7%	98th
Web and Digital Interface Designers	65.3%	98th
Biostatisticians	63.5%	97th
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products	60.5%	96th
Credit Authorizers, Checkers, and Clerks	59.8%	95th
Legal Secretaries and Administrative Assistants	59.1%	94th
Loan Interviewers and Clerks	58.4%	94th
Order Clerks	56.9%	93th
Computer Systems Analysts	56.6%	93th
Public Relations Specialists	56.1%	93th
Farm and Home Management Educators	54.7%	92th
Advertising Sales Agents	54.5%	92th
Travel Agents	54.3%	92th
Sales Engineers	53.9%	92th
Tellers	53.4%	92th
Eligibility Interviewers, Government Programs	53.4%	91th
First-Line Supervisors of Non-Retail Sales Workers	53.2%	91th
Solar Sales Representatives and Assessors	52.8%	91th
Securities, Commodities, and Financial Services Sales Agents	52.7%	90th
Network and Computer Systems Administrators	52.5%	90th
Bill and Account Collectors	52.0%	90th
Marketing Managers	51.6%	89th