Software Developers vs Computer User Support Specialists
Software Developers carries the higher exposed share at 54.7% against 50.6%, a gap of 4.1 points. The difference is driven by capability: a current system can simply produce more of the first job's work product than the second's. Release v2026.Q3.
| Occupation | Exposed | Assisted | Untouched | Capability | Friction | Median pay | Rank | Band |
|---|---|---|---|---|---|---|---|---|
| Software Developers | 54.7% | 26.2% | 19.1% | 0.81 | 0.34 | $135,980 | 71 | exposed |
| Computer User Support Specialists | 50.6% | 20.6% | 28.8% | 0.71 | 0.31 | $61,860 | 106 | exposed |
What stands in the way, in each
Software Developers: the dominant friction is that it runs on knowledge of the organisation that a model cannot hold. Capability sits at 0.81 of 1 and friction at 0.34 of 1.
Computer User Support Specialists: the dominant friction is that it runs on knowledge of the organisation that a model cannot hold. Capability sits at 0.71 of 1 and friction at 0.31 of 1.
Capability asks whether a generally available system can produce the work product at all. Friction asks what stops it finishing the job: physical work, being present, being accountable, unseen context, or the cost of checking the output. The rubric is here.
Read each in full
Exposure is not displacement. A higher score does not rank two jobs by how safe they are, and nothing here models adoption, employment or pay.