Real Estate Sales Agents vs Retail Salespersons
Real Estate Sales Agents carries the higher exposed share at 46.4% against 44.1%, a gap of 2.3 points. The difference is driven by both capability and friction: the two jobs differ in what a system can produce and in what stops it, by roughly the same amount. Release v2026.Q3.
| Occupation | Exposed | Assisted | Untouched | Capability | Friction | Median pay | Rank | Band |
|---|---|---|---|---|---|---|---|---|
| Real Estate Sales Agents | 46.4% | 26.6% | 27.0% | 0.73 | 0.39 | $52,830 | 148 | exposed |
| Retail Salespersons | 44.1% | 18.9% | 37.0% | 0.63 | 0.31 | $35,410 | 194 | exposed |
What stands in the way, in each
Real Estate Sales Agents: the dominant friction is that it runs on knowledge of the organisation that a model cannot hold. Capability sits at 0.73 of 1 and friction at 0.39 of 1.
Retail Salespersons: the dominant friction is that it runs on knowledge of the organisation that a model cannot hold. Capability sits at 0.63 of 1 and friction at 0.31 of 1.
Capability asks whether a generally available system can produce the work product at all. Friction asks what stops it finishing the job: physical work, being present, being accountable, unseen context, or the cost of checking the output. The rubric is here.
Read each in full
Exposure is not displacement. A higher score does not rank two jobs by how safe they are, and nothing here models adoption, employment or pay.