Legal Secretaries and Administrative Assistants vs Receptionists and Information Clerks
Legal Secretaries and Administrative Assistants carries the higher exposed share at 59.1% against 56.4%, a gap of 2.7 points. The difference is driven by capability: a current system can simply produce more of the first job's work product than the second's. Release v2026.Q3.
| Occupation | Exposed | Assisted | Untouched | Capability | Friction | Median pay | Rank | Band |
|---|---|---|---|---|---|---|---|---|
| Legal Secretaries and Administrative Assistants | 59.1% | 20.3% | 20.6% | 0.79 | 0.26 | $55,570 | 52 | exposed |
| Receptionists and Information Clerks | 56.4% | 15.5% | 28.1% | 0.72 | 0.25 | $38,010 | 65 | exposed |
What stands in the way, in each
Legal Secretaries and Administrative Assistants: the dominant friction is that it runs on knowledge of the organisation that a model cannot hold. Capability sits at 0.79 of 1 and friction at 0.26 of 1.
Receptionists and Information Clerks: the dominant friction is that it runs on knowledge of the organisation that a model cannot hold. Capability sits at 0.72 of 1 and friction at 0.25 of 1.
Capability asks whether a generally available system can produce the work product at all. Friction asks what stops it finishing the job: physical work, being present, being accountable, unseen context, or the cost of checking the output. The rubric is here.
Read each in full
Exposure is not displacement. A higher score does not rank two jobs by how safe they are, and nothing here models adoption, employment or pay.