AI exposure: Shampooers

At 23.8% of weighted task load, Shampooers sits at the 44th percentile, below the point where a job's centre of gravity has moved. 60.7% of what this role does is untouched, meaning current systems cannot produce that work at all, whatever the commercial incentive.

What holds the line here is presence. Across this occupation's 4 tasks it averages 2.00 out of 3, the highest of the five friction dimensions. In plain terms, a person has to be the one present. This is the friction software does not erode. Where the point of the act is that a human is there, to care or to witness or to take responsibility in the room, automating the output misses what was being paid for.

The most exposed thing this job does is Maintain treatment records, at 73.3%. The least is Treat scalp conditions and hair loss, at 0.0%. A gap of 73.3% between two parts of the same job is the reason this index publishes at task level. An occupation-wide number would have hidden both.

Within personal care and service occupations, this one is less exposed than the median of 24.1% across the group's 31 roles, with 15 scoring higher. Being in an exposed family does not make a particular job exposed, and the reverse holds too.

What would move this score. Of 4 tasks, 1 are currently banded exposed, 1 assisted and 2 untouched. For that distribution to shift materially would take robotics cheap and reliable enough to deploy at scale, not a better language model. The score is re-computed every quarter against a fresh capability reference, and the change is published rather than quietly applied.