AI exposure: Computer, Automated Teller, and Office Machine Repairers
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Reading this score
computedAt 25.7% of weighted task load, Computer, Automated Teller, and Office Machine Repairers sits at the 48th percentile, below the point where a job's centre of gravity has moved. 61.5% of what this role does is untouched, meaning current systems cannot produce that work at all, whatever the commercial incentive.
What holds the line here is embodiment. Across this occupation's 25 tasks it averages 2.08 out of 3, the highest of the five friction dimensions. In plain terms, the work has to happen in physical space. A language model cannot move matter. Until the robotics to do this work is both good enough and cheap enough to deploy widely, capability in software does not reach it.
The most exposed thing this job does is Enter information into computers to copy programs from one electronic component to another or..., at 86.7%. The least is Lay cable and hook up electrical connections between machines, power sources, and phone lines, at 0.0%. A gap of 86.7% between two parts of the same job is the reason this index publishes at task level. An occupation-wide number would have hidden both.
Within installation, maintenance and repair occupations, this one is more exposed than most. The median across the 50 roles in the group is 12.8%, and only 5 of them score higher than this. Occupational families are not uniform, and the spread inside them is often wider than the gap between them.
What would move this score. Of 25 tasks, 11 are currently banded exposed, 0 assisted and 14 untouched. For that distribution to shift materially would take robotics cheap and reliable enough to deploy at scale, not a better language model. The score is re-computed every quarter against a fresh capability reference, and the change is published rather than quietly applied.
Where the score comes from
judgedEvery task is scored through the standardised work activities it maps to. These are this occupation’s averages on the six rubric dimensions. Capability is what AI can do; the other five are what stands in the way.
| Dimension | Mean | Scale |
|---|---|---|
| Capability | 1.53 | 0-4 |
| Embodiment | 2.08 | 0-3 |
| Presence | 0.47 | 0-3 |
| Accountability | 0.90 | 0-3 |
| Context | 1.21 | 0-3 |
| Verification cost | 1.16 | 0-3 |
Task by task
25 tasks, O*NET 31.0| Task | Exposed | Assisted | Untouched | Importance | Band |
|---|---|---|---|---|---|
| Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics. | 86.7% | 13.3% | 0.0% | 3.09 | exposed |
| Maintain records of equipment maintenance work or repairs. | 73.3% | 26.7% | 0.0% | 4.15 | exposed |
| Complete repair bills, shop records, time cards, or expense reports. | 73.3% | 26.7% | 0.0% | 3.47 | exposed |
| Analyze equipment performance records to assess equipment functioning. | 66.7% | 33.3% | 0.0% | 3.72 | exposed |
| Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments. | 55.0% | 20.0% | 25.0% | 3.41 | exposed |
| Maintain parts inventories and order any additional parts needed for repairs. | 52.5% | 22.5% | 25.0% | 4.29 | exposed |
| Converse with customers to determine details of equipment problems. | 40.0% | 35.0% | 25.0% | 4.24 | exposed |
| Install and configure new equipment, including operating software or peripheral equipment. | 33.3% | 16.7% | 50.0% | 3.85 | exposed |
| Reinstall software programs or adjust settings on existing software to fix machine malfunctions. | 33.3% | 16.7% | 50.0% | 3.70 | exposed |
| Advise customers concerning equipment operation, maintenance, or programming. | 30.0% | 20.0% | 50.0% | 4.29 | exposed |
| Train new repairers. | 26.7% | 23.3% | 50.0% | 3.17 | exposed |
| Operate machines to test functioning of parts or mechanisms. | 15.0% | 10.0% | 75.0% | 4.08 | untouched |
| Test new systems to ensure that they are in working order. | 15.0% | 10.0% | 75.0% | 3.68 | untouched |
| Calibrate testing instruments. | 11.7% | 13.3% | 75.0% | 3.33 | untouched |
| Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs. | 10.0% | 15.0% | 75.0% | 3.52 | untouched |
| Align, adjust, or calibrate equipment according to specifications. | 7.1% | 5.4% | 87.5% | 3.37 | untouched |
| Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns. | 5.2% | 3.1% | 91.7% | 3.51 | untouched |
| Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment. | 4.8% | 3.5% | 91.7% | 4.09 | untouched |
| Travel to customers' stores or offices to service machines or to provide emergency repair service. | 0.0% | 0.0% | 100.0% | 4.47 | untouched |
| Reassemble machines after making repairs or replacing parts. | 0.0% | 0.0% | 100.0% | 4.35 | untouched |
| Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices. | 0.0% | 0.0% | 100.0% | 4.22 | untouched |
| Assemble machines according to specifications, using hand or power tools and measuring devices. | 0.0% | 0.0% | 100.0% | 3.91 | untouched |
| Update existing equipment, performing tasks such as installing updated circuit boards or additional memory. | 0.0% | 0.0% | 100.0% | 3.70 | untouched |
| Fill machines with toners, inks, or other duplicating fluids. | 0.0% | 0.0% | 100.0% | 3.31 | untouched |
| Lay cable and hook up electrical connections between machines, power sources, and phone lines. | 0.0% | 0.0% | 100.0% | 3.17 | untouched |
Task text and importance ratings sourced from O*NET 31.0. Shares computed. The occupation score is the importance-weighted mean. 1 task(s) lacked a usable O*NET weight and are shown but excluded from the weighting.
Occupations either side of this one
The four closest scores in the same occupational family, then the four closest anywhere in the index.
Read this carefully. Exposure is not displacement. A high score means current AI systems can produce this work, not that anyone will stop paying a person to do it. Adoption depends on economics, regulation and inertia that this index deliberately does not model. How the score is built.
What this means in practice
Most of this work is not reachable by current systems, so the immediate pressure is on the administrative edges of the role rather than its core: the scheduling, the reporting, the written records. That is where time is recovered.